Org Chart Viewer Not Showing Employee Profile Image when Accessed from the Company Directory Pagelet

(Doc ID 2193909.1)

Last updated on OCTOBER 19, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Employee photos are not displayed in the Company Directory when accessed via the Org Chart link in the Company Directory pagelet, even though the fixes from <Document 1998603.1> have been applied to the environment.

However, these are displayed correctly when the Company Directory is accessed via the content link in the Main Menu.


The issue can be reproduced at will with the following steps:
1. Navigation: Main Menu > Manager Dashboard
2. Locate Company Directory pagelet and click My Org Chart link
OR
2. From Homepage, locate Company Directory pagelet and click My Org Chart link
3. Note that employee photos do not load

Changes

 Upgrade from PeopleSoft HCM 9.0 to 9.2 PUM Image 9 and then updated through PUM Image 15.

Cause

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