Delegation Search By Name Link Retrieves CWR In Search Results Even When Setup Indicates Excludes CWR
(Doc ID 2194488.1)
Last updated on JUNE 22, 2022
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On : 9.2 version, Workflow
ACTUAL BEHAVIOR
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Delegation Search by Name Link Retrieves CWR in Search Results even when setup indicates exclude CWR
EXPECTED BEHAVIOR
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Exclude CWR from search by last name prompt while searching for proxy.
STEPS
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The issue can be reproduced at will with the following steps:
1.Delegation installation is setup to exclude POI and CWR
2.Go to Self Service > Manage Delegation
3.And search by Name - You will find the CWR/POI in the search though it is exclude in the setup.
Please find the attached document for the detailed setps to replicate the same.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users are confused when they see CWR names in search by name for proxy.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |