CRM Worker 360 Degree View Error: Integration Broker Synchronous Handler: More than one source node was found on node PSFT_HR. (158,981) RB_TD_360.Runtime.HCM.OnExecute Name:PopulateHCMRequestMsg (Doc ID 2195082.1)

Last updated on OCTOBER 19, 2016

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Version 9.1 and later
Information in this document applies to any platform.
When accessing HRHD Worker 360 Degree View in CRM, the user received the following error:

Integration Broker Synchronous Handler: More than one source node was found on node PSFT_HR. (158,981) RB_TD_360.Runtime.HCM.OnExecute Name:PopulateHCMRequestMsg PCPC:6083 Statement:134
Called from:RB_TD_360.Runtime.HCM.OnExecute Name:HRMSInfoSyncRequest Statement:14
Called from:RB_TD_360.Runtime.HCM.OnExecute Name:GetWorkerBusinessEmail Statement:234
Called from:RB_TD_360.Utilities.OnExecute Name:GenerateProfileRowset Statement:1606
Called from:RB_TD_360.Utilities.OnExecute Name:PopulateProfile Statement:1477
Called from:RB_TD_360.Activate360.OnExecute Name:PopulateRoles Statement:87

Goal

 The goal is to get the error cleared, so the user may open the Worker 360 Degree View page.

Solution

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