CM: Financial Gateway Payment File Format Issues (Doc ID 2195188.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 
ISSUE:
 
 
The Debtor information is populated as empty tags for payment file using Financial Gateway as stated below when multiple vouchers are processed for payments in a Pay cycle having different GLBUs for each voucher using Layout code SEPA_CT_03.


When these Vouchers are individual processed, the information is getting populated correctly.


For example:
Voucher 1 (1 Voucher Line, 1 Distrib Line) : BU: 30007, GLBU:30007, Bank Cd:BOANL, Bank Account Key: 0001
Voucher 2 (1 Voucher Line, 1 Distrib Line): BU:30237, GLBU:30237, Bank Cd:BOANL, Bank Account Key: 0002


These two vouchers are picked by PayCycle and Dispatched. One single Payment file is generated with Debtor information populated for Voucher 1 but missing in Voucher 2.
When Voucher 2 alone is populated by PayCycle and Dispatched the Debtor information is getting populated.
We believe this issue is due to the code: AE:PMT_DISPATCH -> Section:POPDTLRS -> Step: Step02A->Action:SQL


How can we get the Debtor information populated for both the vouchers, when a single payment file needs to be generated to be dispatched to the bank?


Voucher 1 (Debtor Information)
  
  Convergys CM Netherlands BV
  
  ADDR
  1101 CH
  Amsterdam
  NL
  Haarlerbergpark
  Haarlerbergweg 13-19
  
  NL
  


Voucher 2(Debtor Information - Empty tags)
 
  
  
  ADDR
  
  
 STEPS:
-----------
1. Banking setup for the bank used is Financial Gateway with Layout code SEPA_CT_03.
2. Create 2 vouchers for different AP business unit with 2 different suppliers
3. Run paycycle
4. Dispatch the file to FG
5. View the file.

Cause

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