No Prompt Field Name Specified For Drop Down List In Page Definition. (Doc ID 2195586.1)

Last updated on OCTOBER 21, 2016

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Setup - Other

When trying to access the webform definitions page, user encounters error stating "No prompt field name specified for Drop Down List in page definition. @ RB_WEBFORM_FLDS.Field Name (15,84)” appears. Page doesn’t load.

 

ERROR
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No prompt field name specified for Drop Down List in page definition. RB_WEBFORM_FLDS.Field Name (15,84)


STEPS
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Navigate to Set Up CRM > Product Related > Multichannel Definitions > Email > Define Servers and Security > Webforms



Cause

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