Comm Comments do not display within Person Comment Entry

(Doc ID 2195636.1)

Last updated on NOVEMBER 01, 2017

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, 3Cs

Field COMMENTS is not populated when using 3C engine for COMMENTS

Although the 3c query has a populated field COMM_COMMENTS, when using 3c engine to assign comments to students, the field COMMENTS (in PERSON_COMMENTS) is not populated.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Home > Campus Community > Comments > Run 3C Engine
2. Enable Population Selection Checkbox
3. Pass Function/Event Id & Other Value
4. Click Run

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to view comments.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms