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ELM 9.2: Notification LM_ENRLMT_DPDNED_MGR Not Triggered to Manager (Doc ID 2195977.1)

Last updated on FEBRUARY 03, 2021

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When the status of a class enrollment changes from Pending Approval to Dropped and the Process Enrollment Notifications completes successfully, email not sent to Manager using LM_ENRLMT_DPDNED_MGR template.

 

 

Steps to Replicate issue:

1) Learner enrolled into the course
2) Pending approval notification sent to user and manager
3) run Process Enrollment Notifications (Application LM_Notify) process
4) Learner and manager receive notification for pending approval
5) Log in as Manager and deny the notification
6) run LM_NOTIFY process
7) Email received to Learner, but not to Manager. 



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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