Related Information On Team Time Does Not Work After Upgrade To PT8.55.10, no chart

(Doc ID 2196489.1)

Last updated on OCTOBER 25, 2016

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

We have updated out HCM9.2 (current on PUM18) from PT8.54.18 to PT8.55.10. The Team Time fluid page now shows a Related Information section (which didn't exist with PT8.54). However, none of the charts work. The Time Categories Comparison shows "No chart data was set", and gives an error (Unable to access the underlying Query Datasource. (268,54)) when trying to expand the chart. The Attendance Violations also shows no data. 

Changes

 Upgrade to PT8.55.10

Cause

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