ESFO 9.2: The Considering Checkbox From Selected Candidate Is Grayed Out After Re-opening Staffing Order After Increasing Requested Quantity (Doc ID 2196656.1)

Last updated on OCTOBER 24, 2016

Applies to:

PeopleSoft Enterprise FIN Staffing Front Office - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE:

Should a Staffing Order be in Filled status, if the User increases the requested number of resources once again via the 'Change Quantity/View History' feature, the Order will be re-opened, and placed into Unfilled status once again.

However, once that is done, if the Staffing User add a new Employee/Applicant into the Selected Candidates section, or existing ones are already listed, and displaying, the Considering flag is grayed out, which means that they cannot be selected. The User is forced to log out of the system, and come back in, to have the Considering check-box editable.

REPLICATION STEPS:

     - Log into the FSCM Online Application as User ID VP1
     - Navigate to: Staffing > Orders and Assignments > Add/Update Orders
     - Create a brand new Staffing Order in the system, save the changes, and confirm that the Order Status is Unfilled
     - Ensure to mark the check-box 'Force Dependency' at the Order tab
     - At the PeopleMatch tab, add a new Employee, flag the Considering check-box, and save the changes
     - Go back to the Order tab, and click on the 'Recruiting Funnel Summaries' link
     - In the new window, select the Event in question, and click on the Event Summary button
     - Once at the Event Summary tab, click on the 'Show All Candidates' button
     - Select the Resource considered, and click on Mass Update Candidates button
     - Mark all listed Events with a Status of Complete
     - Automatically, all sub-events will also be placed as Complete
     - Click on the Save button
     - Notice that the system brings the User back to the Candidate Summary tab, and it shows the sign of Saved
     - Click on the Staffing Order ID link
     - Go to the PeopleMatch tab, and from the considered Employee, click the express Assignment icon
     - This will open a new window for the Assignment ID information. Fill in all Rates needed, and further required Fields, and save the transaction
     - The Assignment ID is generated, and the Order placed into Filled status
     - Click on the Staffing Order ID link available
     - The system will open a new window to the Staffing Order main page
     - Confirm that the Order Status is Filled
     - Go to the Resource Request tab
     - Click on the link named: Change Quantity/View History
     - Increase the value of the New Quantity field by one, and select a Change Reason from the drop down list
     - Click OK button
     - Once back at the Resource Request tab, confirm that the Requisition Status is not Unfilled once again
     - Go to the PeopleMatch tab
     - Add a new row into the Selected Candidates section by clicking on the 'Add Candidate to List' button
     - Define an Employee ID value, and confirm that the Considering check-box is grayed out and cannot be selected
     - Even after saving the changes, or going to other tabs within the Staffing Order component, the Considering flag remains grayed out

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps Word Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

ACTUAL RESULTS:

The Considering flag from an existing selected candidate remains grayed out, and as such, the Staffing User cannot proceed with the interview/consideration/assignment steps. The User is forced to get out of the Component, go back in, search and open the Staffing Order, and only then, when going to the PeopleMatch tab, the Considering check-box is available for selection. This is not user friendly, nor efficient.

EXPECTED BEHAVIOR:

As long as there are requested resource positions unfilled, any Selected Candidate that has not already been assigned, or disqualified, should be able to be flagged as Considering, to engage with the events steps before an assignment is created. The User should not be required to log out of the system to perform such tasks.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms