After Applying CS 9.0 Bundle 42 Receive Error (180,74) On New User Registration (NUR) Web Services With PeopleTools < 8.55 (Doc ID 2196672.1)

Last updated on OCTOBER 27, 2016

Applies to:

PeopleSoft Enterprise CS Recruiting and Admissions - Version 9 and later
PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : Campus Solutions 9.0, PeopleTools 8.54.xx or lower

When attempting to add application via custom front end using NUR and AAWS web services, the following error occurs.

ERROR
-----------------------
Error occurred processing this request. (14098,286)

REQUEST MANAGER SCC_USERREG_CREATEACCT 2 UserRegistration Exception:
Class SCC_USER_MGR:UserManager was not found. (180,74) SCC_IDENTITY_MGR.SAMPLE.PeopleSoftIDMImpl.OnExecute Name:createUser PCPC:8579 Statement:143


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigating using the custom front end application and attempting to save application using the delivered web services.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add applications or applicants to staging.

Cause

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