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EGL9.2: Journal Approval Request Email Notification Not Routing & Throws "Domain of sender address xxxx@yy.com does not exist" Error (Doc ID 2196932.1)

Last updated on MAY 27, 2018

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
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Journal Approval Request email notification are not routing. No email is seen even though a worklist exists for the approver.

Error:
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Domain of sender address XYZ@Emaill.Address.com does not exist


Steps to Replicate:
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  1.  Create a Journal (Any method)
  2.  Route for approval
  3.  No email is sent

 

Changes

 

Cause

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