E-CA: Step "Exporting Modified ADS-MO Project" Failed With "Error: the instance does not exist in the database:PIVOTGRID_DEFINITION ( PTPG_PGRIDNAME = GP_ABS_GENPI_ANLY )..."
(Doc ID 2197112.1)
Last updated on NOVEMBER 14, 2019
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and laterInformation in this document applies to any platform.
Symptoms
On : 8.55 version, Change Assistant
When applying the required "Tools Delta Change Package" required after a tools-only upgrade from 8.53 to 8.55.06 in an HCM 9.2 environment, the step "Exporting Modified ADS-MO Project" failed with the following error in the log file:
ERROR1
-----------------------
Error: the instance does not exist in the database:PIVOTGRID_DEFINITION ( PTPG_PGRIDNAME = GP_ABS_GENPI_ANLY ) (257,368)
Message Set Number: 257
Message Number: 368
Message Reason: Error: the instance does not exist in the database:PIVOTGRID_DEFINITION ( PTPG_PGRIDNAME = GP_ABS_GENPI_ANLY ) (257,368)
Copy To File failed (257,109)
Message Set Number: 257
Message Number: 109
Message Reason: Copy To File failed (257,109)
End Application Engine Process (257,402)
Application Engine program PTADSAEPRCS ended normally
ERROR2
-----------------------
PeopleTools 8.56.07 - Application Engine
Copyright (c) 1988-2019 Oracle and/or its affiliates.
All Rights Reserved
Begin Application Engine Process (257,401)
Copy project to file repository/area/project: vwdphrweb102/Area/PUM29_UPDATES_PKGPTM (257,400)
Message Set Number: 257
Message Number: 400
Message Reason: Copy project to file repository/area/project: vwdphrweb102/Area/PUM29_UPDATES_PKGPTM (257,400)
Error: the instance does not exist in the database:RCF_SERVICE_CONFIGURATIONS ( PORTAL_NAME = EMPLOYEE )( PORTAL_OBJNAME = HC_HR_DR_TEAM_FLU_GBL )( PTCS_SERVICEID = EP_VIEW_TEAM_DVL )( PTCS_INSTANCEID = 603847814 ) (257,368)
Message Set Number: 257
Message Number: 368
Message Reason: Error: the instance does not exist in the database:RCF_SERVICE_CONFIGURATIONS ( PORTAL_NAME = EMPLOYEE )( PORTAL_OBJNAME = HC_HR_DR_TEAM_FLU_GBL )( PTCS_SERVICEID = EP_VIEW_TEAM_DVL )( PTCS_INSTANCEID = 603847814 ) (257,368)
...
Error: the instance does not exist in the database:RCF_SERVICE_DEFINITIONS ( PTCS_SERVICEID = PY_WC_STATE_TAX_TBL_FL ) (257,368)
Message Set Number: 257
Message Number: 368
Message Reason: Error: the instance does not exist in the database:RCF_SERVICE_DEFINITIONS ( PTCS_SERVICEID = PY_WC_STATE_TAX_TBL_FL ) (257,368)
Copy To File failed (257,109)
Message Set Number: 257
Message Number: 109
Message Reason: Copy To File failed (257,109)
End Application Engine Process (257,402)
Application Engine program PTADSAEPRCS ended normally
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the step "Exporting Modified ADS-MO Project" in Change Assistant
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |