EGL 9.2: When Reconciler Selects Submit For Approval, It Is Updating To Approved Automatically (Doc ID 2198007.1)

Last updated on NOVEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Functionality

ACTUAL BEHAVIOR
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Account Reconciliation - When reconciler selects submit for Approval, it is updating to Approved

In the Account Reconciliation workbench, when a reconciler selects an item and submits for approval, the status of the transaction get updated to Approved, instead of Pending approval.


EXPECTED BEHAVIOR
-----------------------
Reconciliation items are auto approving

STEPS
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The issue can be reproduced at will with the following steps:

  1.  Set up a new implementation of the reconciliation workflow
  2.  Select an Item in New status from the Workbench: Main Menu > General Ledger > Perform Reconciliation > Workbench
  3.  Update status from "New" to "Submit for Approval"
  4.  Status of the transaction gets updated to Approved, instead of Submitted for Approval




Cause

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