Clicking Review Changes Link in Supplier Change Request Removes Existing Address (Doc ID 2198975.1)

Last updated on OCTOBER 31, 2016

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

If a Supplier/ User starts a Supplier Change Request and clicks the Review Changes page (before any changes are made), any existing addresses that were present are no longer displayed on the Addresses page.

Steps to Reproduce the Issue:

1. In the Supplier Portal (change EMPLOYEE with SUPPLIER in URL), create a new request for a Supplier Change Request.
2. In Welcome page, click Next without modifying anything.
3. In Company Profile page, click Next without modifying anything.
4. In the Addresses page, there are 2 existing addresses.
5. Click the Review Changes link, without modifying anything.
6. Click OK to the message: <<No Changes are done in request to show on review page.>>
7. Now the existing addresses previously present on the Addresses page are no longer displaying.
8. Issue is present for Employee portal as well.

Cause

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