OnReadyState Error With Remote Content Reference Containing A Grid (Doc ID 2199376.1)

Last updated on NOVEMBER 21, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Component Processing

OnReadyState Error with Remote Content Reference containing a grid

Our CS 9.0 app is on PT8.53.17 and we are attempting to upgrade our HCM 9.2 app to PT8.55.08. We have a remote content reference to a custom page in our HCM 9.2 application. This custom page contains a grid with a record delete option.

The select dialog and the page displays properly after clicking on the remote cref in the CS navigation. Adding a new row and saving works properly.

It's only when clicking the "minus" icon to delete a record that an issue occurs. After clicking, the page just sits there until another button, ie: save, is pressed. Then the attached error message is displayed. The first error is "Function 'onReadyState' Error: Object doesn't support property or method 'doCloseModalDivPopUp'"

This page works properly, add and delete, when connecting directly to the HR application. We only receive the error when connecting to the remote cref from the CS application.

ERROR
-----------------------
 "Function 'onReadyState' Error: Object doesn't support property or method 'doCloseModalDivPopUp'"

Cause

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