My Oracle Support Banner

EAP: Matching Not Updating Match Status of Receipts of Zero Dollar PO to Matched (Doc ID 2199463.1)

Last updated on FEBRUARY 04, 2019

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Zero dollar receipt lines not matching when there are multiple vouchers associated to receipt.

For example, PO line created for 2 EA at 0.00 price. Received 2 EA on receipt.  2 vouchers are created for 1 EA. Matching process runs and voucher matches to PO but receipt status still says No Match.

Because of this, users are not able to close receipt and causes issue when trying to inactivate items.

STEPS

1. PO line created for 2 EA at 0.00
2. Receive PO line 2 EA on one receipt
3. Create 2 vouchers for 1 EA
4. Run matching
5. PO line will show as Match but Receipt shows No Match

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.