EAP: Matching Not Updating Match Status of Receipts of Zero Dollar PO to Matched (Doc ID 2199463.1)

Last updated on JANUARY 24, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Zero dollar receipt lines not matching when there are multiple vouchers associated to receipt.

For example, PO line created for 2 EA at 0.00 price. Received 2 EA on receipt.  2 vouchers are created for 1 EA. Matching process runs and voucher matches to PO but receipt status still says No Match.

Because of this, users are not able to close receipt and causes issue when trying to inactivate items.

STEPS

1. PO line created for 2 EA at 0.00
2. Receive PO line 2 EA on one receipt
3. Create 2 vouchers for 1 EA
4. Run matching
5. PO line will show as Match but Receipt shows No Match

Changes

 

Cause

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