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E-IB: REST Service Returns Corrupted JSON Data if the Child Structure of a Document is Changed (Doc ID 2200906.1)

Last updated on APRIL 25, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


After upgrading to PeopleTools PT 8.55 or later, changing a Document's child structure, and invoking the REST service after the changes were made may result in the JSON response containing junk characters.


The issue may be replicated using the following steps:

1. Log in to PIA.

2. Navigate to the Document Builder (Navigation: PeopleTools > Document > Document Builder), and open a Compound Document.

3. Change the child's structure, and save the change.

4 Navigate to the Document Tester (Navigation: PeopleTools > Document > Document Utilities), and test the above Document.

5. Observe the junk characters in the result/response.


Upgrade to PT 8.55 or a later PeopleTools release.


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