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E-SES: SES Previously Working Is Down (Doc ID 2200954.1)

Last updated on AUGUST 11, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

On : 8.54 version, Search Framework

ACTUAL BEHAVIOR
---------------
SES error: Failed to authenticate user

SES error:

SES crawler launch failed with error Service Exception: ns2:AdminAPIRuntimeFault : EQA-15000: An unexpected error occurred during operation "getState".oracle.as.scheduler.SchedulerUserAssertionException: Failed to authenticate user XXXX from the idstore. Please make sure XXXX is a valid user in the idstore configured in jps-config.xml. (262,1018) PT_SEARCH.SESIMPL.MESSAGE.AdminResponse.OnExecute Name:AdminResponse PCPC:1452 Statement:20
Called from:PT_SEARCH.SESIMPL.AdminService.OnExecute Name:doService Statement:992
Called from:PT_SEARCH.SESIMPL.AdminService.OnExecute Name:getState Statement:950
Called from:PT_SEARCH.SESIMPL.AdminService.OnExecute Name:GetCrawlStatus Statement:305
Called from:PTSF_FEED.SESFeedDataSource.OnExecute Name:startCrawl Statement:7
Called from:PTSF_FEED.SESFeedDataSource.OnExecute Name:updateSchedule Stat (262,96)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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