EAP Workflow Is Missing On The Payment Request Approval Page When Edit Payment Request Is Closed/Exited (Doc ID 2201255.1)

Last updated on NOVEMBER 06, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Workflow is missing on the Payment Request Approval Page when Edit Payment Request is closed/exited.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Open assigned payment request.
2. Click Edit Payment Request.
    Notice that at this point, the workflow is still being shown.
3. Payment Request Wizard is opened as expected.
4. Click Exit.
    Notice that in the background, the workflow is still showing.
5. Upon returning from the hyperlink back to the Payment Request Approval Page, the Payment Request Work Flow has disappeared.



Cause

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