Approve Button Not Working On ESettlement Invoice Approval In DEMO 9.2 Instance (Doc ID 2201277.1)

Last updated on NOVEMBER 07, 2016

Applies to:

PeopleSoft Enterprise FIN eSettlements - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Approve button not working on eSettlement Invoice Approval in DEMO 9.2 Instance

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate: eSettlement > Self Service invoice
2. Click – Create Invoice
3. Entered Supplier, Buyer, Invoice ID and Item ID.
4. Click ‘Save and Submit’ – then click ‘OK’ on prompt:
5. Click ‘OK’:
6. Navigate: eSettlement > Self Service invoice
7. Click – Review Invoice
8. Invoice created: Voucher ID: 00000066
9. Open Invoice = Click ‘Release for Processing’ then click ‘OK’ on prompt:
10. Click ‘OK’.
11. Navigate: Account Payable > Batch Processes > Vouchers > Voucher Build
12. Ran Voucher Build Process for Voucher ID 00000066. Process executed successfully:
13. Navigate: eSettelements > Batch Processes > Process Workflow = Add Run Control ID.
14. Click Run: Select ‘Voucher Approval Creation’ and click ‘OK’:
15. Process executed successfully.
16. Navigate: eSettlements > Invoices > Invoice Approvals : Voucher ID: 00000066
17. Approver – VP2
18. Upon Clicking ‘Approve’ button, no action is initiated and Voucher remains in ‘Pending’ Status.


Cause

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