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Approve Button Not Working On ESettlement Invoice Approval In DEMO 9.2 Instance (Doc ID 2201277.1)

Last updated on JANUARY 14, 2020

Applies to:

PeopleSoft Enterprise FIN eSettlements - Version 9.2 and later
Information in this document applies to any platform.


Approve button not working on eSettlement Invoice Approval in DEMO 9.2 Instance

The issue can be reproduced at will with the following steps:
1. Navigate: eSettlement > Self Service invoice
2. Click – Create Invoice
3. Entered Supplier, Buyer, Invoice ID and Item ID.
4. Click ‘Save and Submit’ – then click ‘OK’ on prompt:
5. Click ‘OK’:
6. Navigate: eSettlement > Self Service invoice
7. Click – Review Invoice
8. Invoice created: Voucher ID: 00000066
9. Open Invoice = Click ‘Release for Processing’ then click ‘OK’ on prompt:
10. Click ‘OK’.
11. Navigate: Account Payable > Batch Processes > Vouchers > Voucher Build
12. Ran Voucher Build Process for Voucher ID 00000066. Process executed successfully:
13. Navigate: eSettelements > Batch Processes > Process Workflow = Add Run Control ID.
14. Click Run: Select ‘Voucher Approval Creation’ and click ‘OK’:
15. Process executed successfully.
16. Navigate: eSettlements > Invoices > Invoice Approvals : Voucher ID: 00000066
17. Approver – VP2
18. Upon Clicking ‘Approve’ button, no action is initiated and Voucher remains in ‘Pending’ Status.


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