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E-NV nVision Client Crashes When Using Excel 2013/16 (Doc ID 2201489.1)

Last updated on DECEMBER 17, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 to 8.54 [Release 8.4]
Information in this document applies to any platform.

Symptoms

Using client open nVision > Layout Definition menu stops opening in Office 2013 or Office 2016
When you first open a layout you can access the Layout Definition and as long as you keep the layout open you can continue to access the layout definition. Once you close the layout is when launching the layout definition window becomes an issue.

Following these steps reproduces the issue:
--Launch nVision on client
--Open a Layout
--Try to open the layout definition menu 

"Run-time error -2147417848(80010108);
Methos'DefineLayout' of object 'INvsDesigner' failed"

Expected Behavior
------------------------
Users should be able to modify multiple layouts without any issues.

Impact
----------
nVision Layout Developers are not able to open and modify layouts consistently if the first layout gets closed.

Cause

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In this Document
Symptoms
Cause
Solution


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