My Oracle Support Banner

Monitor Approvals Page Shows Multiple Approvers Link Even When One Approver Remains After Reassigning (Doc ID 2201497.1)

Last updated on JULY 06, 2020

Applies to:

PeopleSoft Enterprise FIN Financials Portal Pack - Version 9.1 to 9.2 [Release 9]
PeopleSoft Enterprise FIN General Ledger - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.


Approval Monitor Page shows Multiple Approvers link when there is only one approver remaining in the list after Re-assignment.


The behavior was different on 9.1 bundle 9, the Monitor Approvals page would show the name of the remaining approver (say User1), after all other approvers were re-assigned to User1


The issue can be reproduced at will with the following steps:
1. Navigate to Enterprise Components > Approvals > Approvals > Monitor Approvals
2. Search for Journal that has multiple approvers
3. Reassign this approval to ONE approver only
- Populate highlighted fields then click reassign. Do this multiple times as needed until one approver remains on the list

Please see replication steps attached.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.