Monitor Approvals Page Shows Multiple Approvers Link Even When One Approver Remains After Reassigning (Doc ID 2201497.1)

Last updated on MARCH 31, 2017

Applies to:

PeopleSoft Enterprise FIN Financials Portal Pack - Version 9.1 to 9.2 [Release 9]
PeopleSoft Enterprise FIN General Ledger - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Approval Monitor Page shows Multiple Approvers link when there is only one approver remaining in the list after Re-assignment.

 

EXPECTED BEHAVIOR
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The behavior was different on 9.1 bundle 9, the Monitor Approvals page would show the name of the remaining approver (say User1), after all other approvers were re-assigned to User1

 

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Enterprise Components > Approvals > Approvals > Monitor Approvals
2. Search for Journal that has multiple approvers
3. Reassign this approval to ONE approver only
- Populate highlighted fields then click reassign. Do this multiple times as needed until one approver remains on the list

Please see replication steps attached.

Cause

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