Class Schedule In Campus Mobile 5.2 Shows "You Are Not Enroll In Any Class For This Term" When Student has Enrollment and Grades Page shows the Classes (Doc ID 2202272.1)

Last updated on NOVEMBER 09, 2016

Applies to:

PeopleSoft Enterprise CS Campus Self Service - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
--------------------------
The Class Schedule in Campus Mobile v5.2 does not bring back any classes even though the student is enrolled in classes and the Grade menu shows all enrolled classes.

ACTUAL BEHAVIOR  
---------------
"You are not enrolled in any class for this term"  
message is displayed when looking up the Class Schedule in version 5.2, but the classes show up on Grades page and also works fine in version 5.0 pointing to the same environment.

EXPECTED BEHAVIOR
-----------------------
Expect the classes to be displayed on the Schedule and Notifications tab to be functional.

ENVIRONMENT
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Database: N/A
PeopleTools Release: 8.54.20
Product: Campus Solutions release 9.2, Campus Mobile version 5.2
System: Test
Additional Info:
Jdeveloper version 12.2.1
MAF version 2.3

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Schedule on Campus Mobile Version 5.2 App
2. Notice You are not enrolled in any class for this term message even when student is enrolled in classes
3. Go to Grades and notice the classes are displayed for the term.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the Campus Mobile App may not be functional to the students hence Institution is unable to deploy the App.

Cause

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