HR Upgrade: While Applying PUM Image 19, 'Cannot find record' error in Change Assistant While Running The Security Tool Step (Doc ID 2202461.1)

Last updated on NOVEMBER 11, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.54 to 8.55 [Release 8.4]
Information in this document applies to any platform.

Symptoms

When applying PUM Image 19, below error occurs while 'running the security tool' step -

Cannot find record. {EOPM_ACCESS_LISTX_WEB853_CI.MENUNAME_1} (91,30)
Cannot find record. {EOPM_ACCESS_LISTX_WEB853_CI.MENUNAME_1} (91,30)
 Message Set Number: 91
 Message Number: 30
 Message Reason: Cannot find record. {%1} (91,30)
Cannot find record. {EOPM_ACCESS_LISTX_WEB853_CI.PSAUTHWEBLIBVW(2).MENUNAME_1} (91,30)
Cannot find record. {EOPM_ACCESS_LISTX_WEB853_CI.PSAUTHWEBLIBVW(2).MENUNAME_1} (91,30)

 Message Set Number: 91
 Message Number: 30
 Message Reason: Cannot find record. {%1} (91,30)
Cannot find record. {EOPM_ACCESS_LISTX_WEB853_CI.PSAUTHWEBLIBVW(2).SELECT_WEBLIB_BTN} (91,30)
Cannot find record. {EOPM_ACCESS_LISTX_WEB853_CI.PSAUTHWEBLIBVW(2).SELECT_WEBLIB_BTN} (91,30)
 Message Set Number: 91
 Message Number: 30
 Message Reason: Cannot find record. {%1} (91,30)
This is an unknown method {EOPM_ACCESS_LISTX_WEB853_CI.initWebLibFunctions} (91,17)
This is an unknown method {EOPM_ACCESS_LISTX_WEB853_CI.initWebLibFunctions} (91,17)
 Message Set Number: 91
 Message Number: 17
 Message Reason: This is an unknown method {%1.%2} (91,17)

6284: 1478032391: PSPAL::Abort: PSAFFIRM(nScroll < m_pScroll->GetScrollCount()) failed at E:\pt85328c-retail\peopletools\src\inc\bufobj.h, line 3427. Processing will abort.
6284: 1478032391: PSPAL::Abort: Location: E:\pt85328c-retail\peopletools\src\pssys\dump.cpp:975: CPSAbortObserver::OnEvent
6284: 1478032391: PSPAL::Abort: Abort diagnostics generation is currently disabled
6284: 1478032391: PSPAL::Abort: Terminating process now.


Cause

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