E-SES: The SES Search is not Giving Results as Expected for PTPORTALREGISTRY - No results were returned. Refine your search by entering a different keyword (Doc ID 2202483.1)

Last updated on NOVEMBER 11, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

Customer implemented only PTPORTALREGISTRY SES Search Definition. Some of portal navigations are coming in the Search but some portal navigation are not coming in the search result.
Also, Search with "Erg" its giving result for "Ergebnisbeteiligung" but search for "Erge" it does not gives the same result.
Even, when you search using PORTAL_PRNTLABEL, it gives less result then what the query PTPORTALREGISTRY is giving for same PORTAL_PRNTLABEL.


1) Signon to the PIA
2) Enter the search text "Ergenbisbeteligung (Batch) " (which is a Portallabel")"in the Global Search Bar at the top of the PIA page
3) Click the Search Button

ERROR:


Searching for the Portallabel: "Dateianhänge kopieren (Batch)" or "Verwaiste Dateien lö (Batch)" in global search returns results however; (column C in the returned result of PTPORTALREGISTRY script))

Searching for Ergenbisbeteligung (Batch) " (which is a Portallabel") doesn't.

Also no results while searching for "ESS Gesamtvergütungsübers" or "Gesamtvergütungsübers"

Cause

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