My Oracle Support Banner

AWE Approval Process is Not Initiated When Submitting Adhoc Salary Change Transaction with Multiple Levels of Approvers (Doc ID 2203438.1)

Last updated on OCTOBER 23, 2018

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

In Manager Self Service, Request Ad Hoc Salary Change transaction AWE is not working correctly when there are multiple approval steps.


The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu > Manager Self Service > Compensation and Stock > Request Ad Hoc Salary Change
2. Select Employee, enter Salary Change Details and Submit Transaction
3. Note that the Salary Change Information has been submitted successfully but an empty legacy workflow grid is displayed instead of the AWE approval chain


Changes

By default, the legacy approval process is delivered for Ad Hoc Salary Changes. Setup for HR_SALCHANGE transaction was changed to AWE.

 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.