AWE Not Working for Adhoc Salary Change Transaction with Multiple Levels of Approvers (Doc ID 2203438.1)

Last updated on AUGUST 02, 2017

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

In Manager Self Service, Request Ad Hoc Salary Change transaction the AWE not working when there are multiple approval steps.


The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu > Manager Self Service > Compensation and Stock > Request Ad Hoc Salary Change
2. Select Employee, enter Salary Change Details and Submit Transaction
3. Note that the Salary Change Information has been submitted successfully but an empty legacy workflow grid is displayed instead of the AWE approval chain

Changes

By default, the legacy approval process is delivered for Ad Hoc Salary Changes. Setup for HR_SALCHANGE transaction was changed to AWE.

 

Cause

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