E-IB: Duplicate File Transfer to a Bank when using FTPTARGET Connector

(Doc ID 2203474.1)

Last updated on NOVEMBER 14, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

Applies To:  Any PeopleTools release on any OS platform.  Current release is 8.55.12

Sample Environment:
-----------
Tools 8.53.20
FMS 9.2 Production

Issue:
-------

The bank received a file twice.  How can PT Integration Broker send the same file twice within 10 seconds when there is an error situation (error message attached).
Two application server domains are created for IB /pubsub processing and failover has been setup.


Message monitor screenshot shows:
---------------------------------------------

10/03/2016 11:03:39.978
" PublicationContractProcessor::Process(): Setting the status of publication contract '8df17.....' to 'DONE' failed. The status of contract prior to update was not in working status'
PublicationContractProcessor::Process(): An unknown error occurred after ....... Rebooting.

Appsrv log file shows:

---------------------------

PSPUBHND_dflt.24706 (11) [2016-10-03T11:03:40.062 PubConProcess](1) GenMessageBox(0, 0, M): PublishSubscribe: PublicationContractProcessor::Process(): Setting the status of publication contract '8df17e2a-897a-11e6-ad78-ea8d2be375ff.PAYMENT,0' to 'DONE' failed. The status of the contract prior to update was not in WORKING status
PSPUBHND_dflt.24706 (11) [2016-10-03T11:03:40.062 PubConProcess](1) (PublishSubscribe): PublicationContractProcessor::Process(): Setting the status of publication contract '8df17e2a-897a-11e6-ad78-ea8d2be375ff.PAYMENT,0' to 'DONE' failed. The status of the contract prior to update was not in WORKING status
PSPUBHND_dflt.24706 (11) [2016-10-03T11:03:40.179 PubConProcess](1) GenMessageBox(0, 0, M): PublishSubscribe: PublicationContractProcessor::Process(): An unknown error occurred after PublicationContractManager::SetValidateContractStatus() while processing publication contract 8df17e2a-897a-11e6-ad78-ea8d2be375ff.PAYMENT,0. Rebooting.
PSPUBHND_dflt.24706 (11) [2016-10-03T11:03:40.179 PubConProcess](-1) (PublishSubscribe): PublicationContractProcessor::Process(): An unknown error occurred after PublicationContractManager::SetValidateContractStatus() while processing publication contract 8df17e2a-897a-11e6-ad78-ea8d2be375ff.PAYMENT,0. Rebooting.
PSPUBHND_dflt.24706 (11) [2016-10-03T11:03:40.179](0) Forcing reboot of server

Impact:
-----------
The site has indicated that same file is sent twice to their bank within 10 seconds when there is an error situation.

Cause

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