My Current Profile PDF Printout Includes Inactive Content Items (Doc ID 2203524.1)

Last updated on MAY 03, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On PeopleSoft HCM 9.1 : Employee/Organization Development

When printing a Person Profile, it shows Inactive licenses and certs, if the user has set one up. The Person Profile printout should only show Active Licenses and certifications.


The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu > Self Service > Learning and Development > My Current Profile
2. Click Add New License & Certifications, and set the Content Item's Status to 'Inactive'
3. Save changes
4. Click on the Print Icon, and not the Inactive license is printed in the report.

Cause

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