Page Layout Issues in Campus Solutions on Internet Explorer After Applying CS 9 Bundle #43 on PeopleTools 8.53 (Doc ID 2203644.1)

Last updated on MAY 10, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 to 9 [Release 9]
PeopleSoft Enterprise CS Campus Self Service - Version 9 to 9 [Release 9]
PeopleSoft Enterprise CS Student Administration - Version 9 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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After applying Campus Solutions release 9 Bundle #43 in an environment on PeopleTools 8.53, multiple pages including Class Search do not render properly in IE 11.

ACTUAL BEHAVIOR
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Multiple pages like the Class Search page, Advisement Report, My Academic Requirements etc does not render correctly using Internet Explorer 11 after installing Bundle 43. The grids are not scrollable and the push buttons at the bottom of the page are displayed cut off.

EXPECTED BEHAVIOR
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Expect the pages to be displayed as they did prior to Bundle 43, and provide the same functionality.

ENVIRONMENT
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Database: N/A
PeopleTools: 8.53
Application: Campus Solutions release 9
System: N/A

STEPS
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The issue can be reproduced at will with the following steps:

1. In an environment where Bundle 43 has been applied, navigate to Main Menu > Curriculum Management > Schedule of Classes > Class Search using Internet Explorer 11.
2. Notice the page is cut off at the bottom and the buttons do not display completely.
3. Perform Class Search
4. Notice the Results page is also cut off and does not display completely and there is no way to scroll.

Other navigations identified with the issue so far are:

Academic Advisement – Student Advisement – Request – Advisement Report
Curriculum Management – Schedule of Classes – Class Search
Self Service – Class Search
Self Service – Class Search/Browse Catalog – Class Search
Self Service – Student Center
Self Service – Advisor Center – Advisee Student Center


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Bundle 43 application and testing is impacted. It will impact faculty/staff/students if not resolved before applying bundle to the production environment.

Cause

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