E-CI/TUX: Getting Jolt Exception "Bad Challenge Response" When Using CI Java API to Connect PS Application Server (Doc ID 2204347.1)

Last updated on NOVEMBER 18, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

Application & Version: PT 8.55

A 3rd party application Automic v11 Agent try connecting to PeopleSoft HCM and ELM application servers. When starting the Agent, it returns the "Bad Challenge Response" error.

ERROR
---------------
Error seen in log

bea.jolt.JoltException: NwHdlr: open: Bad Challenge Response
  at bea.jolt.NwHdlr.openConnection(NwHdlr.java:983)
  at bea.jolt.CMgr.connect(CMgr.java:173)
  at bea.jolt.JoltSession.logon(JoltSession.java:249)
  at bea.jolt.JoltSession.(JoltSession.java:127)
  at psft.pt8.net.JoltSessionWrapper.(JoltSessionWrapper.java:92)
  at psft.pt8.net.JoltSessionPool.createConnection(JoltSessionPool.java:856)
  at psft.pt8.net.JoltSessionPool.getJoltSession(JoltSessionPool.java:591)
  at psft.pt8.net.NetSession.getJoltSession(NetSession.java:693)
  at psft.pt8.net.NetService.cacheRepositoryServices(NetService.java:218)
  at psft.pt8.net.NetService.requestService(NetService.java:151)
  at psft.pt8.net.NetReqRepSvc.requestService(NetReqRepSvc.java:355)
  at psft.pt8.net.NetSession.connect(NetSession.java:400)
  at psft.pt8.net.NetSession.(NetSession.java:266)
  at psft.pt8.joa.Session.connectWithBlob(Session.java:297)
  at psft.pt8.joa.Session.connectS(Session.java:54)
  at psft.pt8.joa.Session.connect(Session.java:43)


Cause

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