TAM- Manager Unable To View Cover Letter On Submitted Applications

(Doc ID 2206818.1)

Last updated on NOVEMBER 23, 2016

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When viewing the application details for an applicant the The Hiring Manager cannot access the cover letter attached by the applicant.

Steps to replicate the issue:
---------------------
1. Main Menu, Recruiting, Search Job Openings, Manage Job opening
2. In Applicant Tab, use the application icon.
3. In View Application Details, the Hiring Manager does not have access to the Cover letter as the ling is greyed out.

Cause

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