My Oracle Support Banner

'View All' Option on Payment Reversal Page Causes Data to Shift (Doc ID 2206894.1)

Last updated on FEBRUARY 23, 2017

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 In CS 9.2, the 'View All' option on Payment Reversal page causes data to shift.

PMT_REVERSAL page, where the student has multiple entries. By the time the bottom of the list is reached the 'Reversal' button is on a completely different row of data. That causes the cashiers office to reverse the wrong payment line.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.