GP: Payslip error - GP_EPAY error: Exception Java: java.lang.NoClassDefFoundError: com/peoplesoft/hr/hr/pdf/splitter/PDFSplitter (Doc ID 2206897.1)

Last updated on NOVEMBER 23, 2016

Applies to:

PeopleSoft Enterprise HCM Global Payroll Spain - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

There is an error when running Payslip after installing PUM Image 18 and 19.
The error is on GP_EPAY process.


ERROR
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PeopleTools 8.53.20 - Application Engine Server
Copyright (c) 1988-2016 Oracle and/or its affiliates.
All Rights Reserved

PSAESRV started service request at 15.51.14 2016-11-21

Procesando 47 recibos de nómina.
Exception Occurred: Excepción Java: java.lang.NoClassDefFoundError: com/peoplesoft/hr/hr/pdf/splitter/PDFSplitter: buscando clase com.peoplesoft.hr.hr.pdf.splitter.PDFSplitter (2,725) HCSC.COMMON.BASE.JavaBase.OnExecute Name:getJavaObject PCPC:247 Statement:8
Called from:HCSC.PDF.UTIL.Splitter.OnExecute Name:split Statement:5

Called from:GP_SS_PSLP.SplitPDF.GBL.default.1900-01-01.SPLIT.OnExecute Statement:48
Proceso 3096061 interrumpido en paso GP_SS_PSLP.SplitPDF.SPLIT (PeopleCode); cd retorno = 4 (108,524)
Process %s ABENDED at Step %s.%s.%s (Action %s) -- RC = %s

PSAESRV completed service request at 15.53.05 2016-11-21

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Create/Print Payslips ESP
2. Check the log for GP_EPAY

Cause

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