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ETL9.2: Time Approvals Routing to the Wrong Manager Using Delivered Approval User Lists/Approval Definitions (Doc ID 2208291.1)

Last updated on JUNE 21, 2021

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Time approvals are routing to the wrong manager. The approvals are not going to the Error step, but the manager selected is from a different department, or the manager selected is the manager for the user submitting the timesheet.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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