IBMIS 8.5 Failed To Authenticate The Current User Against The Selected Services Tier

(Doc ID 2208658.1)

Last updated on NOVEMBER 29, 2016

Applies to:

PeopleSoft Enterprise EPM Foundation - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : DS 8.5 DataStage Installation/Configuration

Failed to authenticate the current user against the selected Services Tier

FileName
----------------
DataStage_2810_Error.jpg

FileComment
----------------------
New Connectivity Error

ERROR
-----------------------
You are attempting to connect to server [XXXXXXXXxxx]. This server is configured to communicate with clients using the hostname [XXXXXXXXxxx] on port [2810]. [XXXXXXXXxxx]:[2810] is not reachable. Ensure that the [XXXXXXXXxxx] can be resolved and that communication on port [2810] between this machine and the server is not blocked.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Customer is unable to access the Datastage Director.

Cause

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