ELM 9.2: The Mass Enrollment Process has Performance Issue When More than 100,000 Learners (Doc ID 2208675.1)

Last updated on AUGUST 15, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The mass enrollment process is too slow, when operating the System with several 100,000 of learners. 


Replication Steps:
The issue can be reproduced at will with the following steps:
1. Log in as an Administrator
2. Navigate to Main Menu >Enterprise Learning > Learner Tasks > Enroll Learners.
3. {click search and find a Requester}
4. {click on Search button to find Activity}
5. {click} on Enroll button for any activity.
6. In the Learn Search Details section, {enter a Learner Group that has 100,000 or more Learners} and {click}
7. On the Group Enrollment Warning page, {click} Schedule Mass Enrollment button
8. On Payment Details, {enter} Request name and {click} Continue button
9. On Payment Details, review the payment information and {click} Submit Enrollment button.
10. Then, navigate to Main Menu >Enterprise Learning > Mass Enrollments > Process Mass Enrollment

Cause

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