My Oracle Support Banner

Cash Balance Accounts Page For Cash Balance Parameter Is Greyed Out for Program Generated Method (Doc ID 2208700.1)

Last updated on FEBRUARY 04, 2025

Applies to:

PeopleSoft Enterprise HCM Pension Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Navigate to breadcrumb ‘Set Up HRMS > Product Related > Pension > Components > Cash Balance Accounts’.

When the Program Generated Method is selected on the Cash Balance 3 of 3 Component definition page, the Above Threshold field is grayed out, but it should be open for parameter configuration.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

There are 3 pages on the component:
1. PA_CSHBAL_ACCT_C1
2. PA_CSHBAL_ACCT_C2
3. PA_CSHBAL_ACCT_C3

Add a new object (we called it ‘ISSUE’ below) along with values in the required fields on the first page (PA_CSHBAL_ACCT_C1).
On the second page (PA_CSHBAL_ACCT_C2) make sure to select the ‘Step Rate’ radio button.
On the third page (PA_CSHBAL_ACCT_C3) make sure to select the ‘Program Generated Lookup’ method from the prompt. Notice that the ‘Above Threshold’ field is NOT editable.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.