Session Updates, Deletes, or Creation Emails are Being Generated and Sent From The Administrator's Email and not the SMPT Server Email Address if Notification Template has System Defined (Doc ID 2210182.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

For Session Updates, Deletes, or Creation Notification Emails are being generated and sent from the Administrator's Email and not the SMPT Server Email Address if the Notification Template has System defined

Steps to Replicate Issue: 


Prerequisite Steps:
1.  Setup Administrator's Email Address in Peopletools > Security > User Profile  

Replication Steps:
1. Navigate to Main Menu >> Enterprise Learning >> Catalog >> Maintain Classes and Search for the Active Class which has Enrolled Learners
2. Change any of the following Session Details:  
    2.1 Change the Session time and Save
    2.2 Changed the Date and Save
    2.3 Add new session and Save 
    2.4 Delete the session information and Save
 
3. Notice that  the Notification Email is being generated and sent from the Administrator's email address.
 
 
 

Cause

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