EAP: When Using Voucher Save For Later Functionality The Voucher Invoice Information Page Is Blank (Doc ID 2210893.1)

Last updated on MAY 17, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Create a Voucher, enter the Invoice Date, Supplier, and then click the Save For Later button. The Voucher is updated to an Incomplete Status and assigned a Voucher ID as expected. Now, navigate away from the page and then go back to the Voucher. The Voucher will open and go to the Summary tab but if you click on the Invoice Information tab, the screen goes completely bank. This was not a problem before upgrading to Tools 8.55.

STEPS
1. Accounts Payable > Vouchers > Add/Update > Regular Voucher > add partial Voucher and Save For Later
2. Get out of Voucher
3. Go back into Voucher
4. Click on Voucher Invoice Information tab
5. Page is blank

Changes

 

Cause

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