EPY: Unable to View Inactive Employees HTML Paycheck in Self Service (Doc ID 2211352.1)

Last updated on MAY 03, 2017

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


Html paycheck is no longer available in payroll admin view of self service for terminated employees.

You should be able to view the html paycheck as soon as it is confirmed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create paycheck and confirm
2. Go to Payroll Admin view of Self Service paycheck
3. Paycheck is not available to view

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot print this off and give to the termed employee before the PDF check is created

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms