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EPY: Unable to View Inactive Employees HTML Paycheck in Self Service (Doc ID 2211352.1)

Last updated on OCTOBER 18, 2019

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


Html paycheck is no longer available in payroll admin view of self service for terminated employees.

You should be able to view the html paycheck as soon as it is confirmed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create paycheck and confirm
2. Go to Payroll Admin view of Self Service paycheck
3. Paycheck is not available to view


Due to this issue, users cannot print this off and give to the termed employee before the PDF check is created

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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