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Error Encountered In Public Event Registration (Doc ID 2212005.1)

Last updated on MARCH 02, 2017

Applies to:

PeopleSoft Enterprise CRM Online Marketing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 version, Dialog

When attempting to register a web page , which was designed with "Add new Respondents to Profile",
the following error occurs.

There are errors. Please click the back button and try again.(Message set: 18136, Message Number: 2500)

The issue can be reproduced at will with the following steps:
1. Design a Dialog with Flow -> External Event trigger property : "Add new Respondents to Profile" is checked
2. Document has Email validation enabled
3. User fill the documents and submit the last name, first name and email,


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