E-PORTAL : Transfers from transactions within WorkCenters cause the WorkCenter to be replaced by New Page (Doc ID 2212048.1)

Last updated on DECEMBER 08, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.55 [Release 8.4]
Information in this document applies to any platform.

Symptoms

Transfers from transactions within WorkCenters cause the WorkCenter to be replaced by new page

ENVIRONMENT
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HCM 9.2.018
8.55.11

STEPS
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The issue can be reproduced at will with the following steps:

1. In the Pagelet Wizard, create a new pagelet based on the "HC_NEW_HIRE_TASKS" Navigation Collection, and publish it as a Homepage Pagelet.
2. Create a new WorkCenter including this pagelet.
3. Open the WorkCenter and randomly access and work on some pages. Note how the WorkCenter navigation persists on the left.
4. Now open the "Add a Person" transaction.
5. Click on the "Add Person" button and  the WorkCenter navigation is lost.

Cause

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