E-FLUID: Why is Login Showing Classic Navigation Instead of Fluid Navigation?

(Doc ID 2212274.1)

Last updated on DECEMBER 15, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Fluid UI

ACTUAL BEHAVIOR
---------------
After upgrade to PT 8.55, the user login is defaulting to classic navigation instead of Fluid navigation.  The Personalization Options has HPPC and HPTABLET set to Fluid.  Also, the Branding System Options page is using Fluid style also.  When logging in, user sees the following URL:

https://<webserver>/psp/<site>/EMPLOYEE/ERP/h/?tab=DEFAULT

instead of

https://<webserver>/psp/<site>/EMPLOYEE/ERP/c/NUI_FRAMEWORK.PT_LANDINGPAGE.GBL?

If the user pastes the Fluid homepage into the URL, the Fluid homepage displays without issue. 
 

EXPECTED BEHAVIOR
-----------------------
The fluid pages should appear after upgrade

Cause

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