Company Directory Pagelet Search Returns Old Search Results

(Doc ID 2212963.1)

Last updated on DECEMBER 11, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

ACTUAL BEHAVIOR
---------------
When a user enters search criteria in the Company Directory pagelet on the home page, the search returns successfully but then if the user changes the search criteria and clicks search, it just goes back to the original search.

EXPECTED BEHAVIOR
-----------------------
When a user changes search in Company Directory pagelet, user expects the new search results to show.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Main Menu>Company Directory pagelet>Search
2. Search for "Brian"
3. Results show up.
4. Now change search to "Cynthia"
5. Results show up.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot search employees in company directory pagelet.

Cause

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