E-PORTAL:‘onReadyState’Error When Running Security Common Queries Within A Workcenter in PT8.55 (Doc ID 2213491.1)

Last updated on DECEMBER 12, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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‘onReadyState’Error when running security common queries within a workcentre

Common Queries is a menu item under PeopleTools>Security. it has a few links of queries where end users can run to inquire security setup information. The queries runs ok in the classic menu. but it runs to ‘onReadyState’ Error when running within a workcentre. Please follow the attached document to replicate the issue in a demo environment.

EXPECTED BEHAVIOR
-----------------------
OnReadyState error should not occur.

STEPS
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1. Insert menu>People Tools>Security>Common Queries link into a workcenter configuration.
2. Navigate to above workcentre > Links to Open Common Queries link.
3. Run a selected query with prompt
4. Error pops up

Cause

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