Resumes Lose Formatting Contain Special Characters When Attachments Contain CID Fonts And Are Viewed From Within The Applicant Report (Doc ID 2213796.1)

Last updated on JUNE 28, 2017

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Manage Applicant

When attachments are viewed from within the output of the 'Print Application Details' report, the reconstructed resume  may contain special characters which are not seen in the original document and are not legible.  

We expect the formatting of the attachment to match the formatting that is downloaded from the candidate's application.

When the loss of formatting is severe, the recruiting staff would not be able to include attachments in the report, and instead use a different solution for sharing applicant information.

After BIP extraction, applicant resumes can show using special characters that are not visible in the original resume.

BIP Report Definition:

HRS_BIP_APPL - Recruiting Application Details

BIP Data Source:

HRS_BIP_APPLICATION (Data Source Type:  XML File)

 

Cause

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