RTV Not Associated With A PO Voucher Build Process Did Not Create Quick Voucher

(Doc ID 2213815.1)

Last updated on FEBRUARY 07, 2018

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms



RTV not associated with a PO is not staging a QV credit  

We just converted from peoplsoft 9.0 to 9.2.  Prior to this upgrade, RTV's that were not associated with a PO would cause a credit voucher to be created in the quick voucher table when the voucher build process was run.  Since we have been on 9.2 only RTV's that are associated with a PO are creating credit vouchers in the quick voucher table.  The RTV's that are not associated with a PO are not.  We feel we may have missed a set up step in 9.2 that was not required in 9.0.  


What would prevent a credit voucher from being created in the quick voucher table for RTV's that are not associated with a PO?

EXPECTED BEHAVIOR
-----------------------
credit voucher should be created in the quick voucher table for RTV's that are not associated with a PO also.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Created RTV for item to be shipped back to vendor that is not associated with a PO.  This is to
generate a credit.

2.Create Express Issue to ship the RTV item out of inventory to the vendor.

3.Click Deplete On Hand Qty link

4.Run the Reconcile RTVs process for RTV to close the RTV and make it a candidate for the
voucher build process

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot RTV functionality

Changes

 

Cause

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