ELM 9.X - HCM To ELM LOCATION_SYNC Message Fails On Security (Doc ID 2215121.1)

Last updated on DECEMBER 21, 2016

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
HCM to ELM LOCATION_SYNC message fails on security

When running LOCATION SYNC from an HCM database to and ELM database, the LOCATION_FULLSYNC works fine; however, the LOCATION_SYNC only works if an administrative level user makes the location change, but fails for other required users.

EXPECTED BEHAVIOR
-----------------------
Location_sync should be executed without any issues

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login in HR
2.Add or update new location
3. Verify the data moved to ELM without any issues

BUSINESS IMPACT
-----------------------

Due to this issue, Location updates not move to ELM

Cause

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