E-IH:Favorites Not Working With Unified Navigation

(Doc ID 2215235.1)

Last updated on JULY 03, 2017

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, General

Favorites not working with Unified Navigation

ERROR
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Malformed URL:
https://**.**.**.**/psp/PA92UPG/EMPLOYEE/EMPL/e/?url=Dummy



STEPS
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The issue can be reproduced at will with the following steps:
1. Login to IH
2. Navigate to the page (FSCM 9.2>Purchasing > Purchase Orders > Add Update POs) and then from the menu icon button in the header click on "add to favorites".
3. Navigate back to the main portal homepage and select the navigator icon in the header, then click the "My Favorites". Then click on the new favorite for "Add/Update Pos"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Favorite.

Cause

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