E-Portal: Inactivity Warning Message While Users Actively Navigating In Navigation Collection Activity Guide (Doc ID 2215857.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Portal Technology

ACTUAL BEHAVIOR
---------------
Inactivity Warning Message while users actively navigating in Navigation Collection Activity Guide.

EXPECTED BEHAVIOR
-----------------------
It should not popup inactivity warning message as the users navigating.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
HRDMO environment, I checked to make sure that the HCCPGP1 Permission List
was still set with a Time out of 20 minutes. Then I logged in as KUTL105,
navigated to the Workforce Administrator homepage. At 4:00PM I clicked on
the delivered HR Administrator Tile and was taken to the Job Data component:
  
I retrieved the Job row for Empl ID KU0025 and navigated around the different
pages in the Job Data component for a couple of minutes. Then I inserted a
new Job row with an effective date of 08/04/2016, and clicked the Save button
at 4:08PM.

At 4:18PM, the inactivity warning message popped up.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users get timeout when working actively.

Cause

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